Keystone makes it easy for taxpayers to find their own real estate, per capita tax, occupation tax or utility account information using “Lookup Invoice” available on the e-Pay website (pay.keystonecollects.com). This self-service tool helps taxpayers quickly locate accounts after providing key information, saving time and streamlining the tax payment process.
If taxpayers require additional support, Keystone provides live agents available to chat, offering real-time support for tax questions, account inquiries, and website navigation support. To chat with a live agent, click on the Keystone website (keystonecollects.com) chat icon during normal business hours. Experienced agents will respond quickly and effectively to provide clear answers to resident’s questions. In addition, taxpayers can complete a website “Contact” form 24/7 to receive an email response from Keystone.
